Plain-English privacy summary
The short version of what BookItLink keeps and why. Written to describe the product as it works today.
What we store
- • Account information for the business owner (name, email, sign-in).
- • The business’s booking page: services, prices, hours, and settings the owner enters.
- • Customer records the owner adds or that come in through a booking: name, email, phone, notes, and visit history.
- • Booking and appointment records, reminders, and deposit status.
- • Customer conversations: messages and any photos sent in a conversation thread.
What we don’t store
- • Card numbers. Deposits go through Stripe; card data never touches BookItLink servers.
- • Government IDs, social security numbers, or other regulated identifiers.
- • We don’t sell customer data to third parties. Ever.
- • We don’t train outside machine-learning models on your customers’ data.
Mobile information & text messaging
If you opt in to text messages, we use your mobile number only to send the booking and account messages you signed up for — confirmations, reminders, deposit / payment links, and replies. No mobile information obtained as part of the SMS consent process is shared with third parties or affiliates for their own promotional or marketing purposes. You can opt out at any time by replying STOP.
How long we keep it
- • Customer records, bookings, and conversations: kept for the business owner until they delete them.
- • Deleted records are removed from the live database; backups roll off on their normal cycle.
- • Aggregate, non-identifying analytics (e.g. bookings per week): kept indefinitely.
Subprocessors
BookItLink relies on Supabase (database), Clerk (owner sign-in), Stripe (deposits and payments), Resend (email delivery), and Vercel (hosting and file storage for photos). Each handles only its slice and gets no more data than its function requires.
Deletion & access requests
Business owners can export or delete records from the dashboard. Customers can email support@bookermove.com to request deletion of records tied to them. We respond within one business day.
Status of this document
This is a plain-English summary written to be true to the product. It isn’t a substitute for a full legal policy; if a longer policy is published and disagrees with this page, the longer policy wins.